Customer of Size Policy
A woman suing Southwest Airlines Co. over its policy regarding overweight passengers says she’s not interested in the airline’s money. Back in spring of 2011, miss T. allegedly was told that she would have to buy a second seat to board a SW flight, according to her website. T. alleges she was “humiliated and harassed” by a gate agent who asked for her weight and clothing size before determining that she was too big for a single seat. In her blog T. said she offered to demonstrate that she could fit in a single seat, but reportedly was denied the… Read More »Customer of Size Policy