To Report a Claim – If you need to file a claim, please contact the insurance carrier directly. Claims agents are available 24 hours a day, 7 days a week to assist you.
To Inquire About Billing – If you have questions about a bill, please contact the insurance carrier directly.
For Endorsements and Other Service Issues – For billing questions, policy endorsements, certificates of insurance, auto ID cards, etc., please contact the carrier’s dedicated service center, where applicable.
| Carrier | Billing Phone | Claims Phone | Service Phone | Mailing Address |
| ACE Insurance Company of North America | 1-215-640-1000 | 1-800-433-0385 | 1-215-640-1000 | Dept CH 14089 Palatine, IL 60055-4089 |
| AIG Excess Casualty | 1-866-867-8783 | 1-866-473-0756 | 1-866-867-8783 | |
| AIG Specialty Work Comp | 1-800-645-2259 | 1-877-802-5462 | 1-800-645-2259 | 22427 Network Place Chicago, IL 60673-1224 |
| CNA | 1-877-276-7507 | 1-877-262-2727 | 1-877-724-2669 | P.O. Box 790094 St. Louis, MO 63179-0094 |
| Chubb Insurance Group (Commercial Lines) | 1-800-372-4822 | 1-800-252-4670 | 1-800-372-4822 | PO BOX 382001 Pittsburgh, PA 15250-8001 |
| Chubb Insurance Group (Personal lines) | 1-800-682-4822 | 1-800-252-4670 | 1-866-248-2275 | PO Box 7247-0180 Philadelphia, PA 19170-0180 |
| Hanover | 1-800-922-8247 | 1-800-628-0250 | 1-800-308-8743 | Attn: Direct Bill P.O. Box 4031 Woburn, MA 01888-4031 |
| Liberty Agency Underwriters | 1-877-566-6001 | 1-877-566-6001 | 1-877-566-6001 | Attn: Payment Processing Department Safeco Insurance Companies PO Box 6476 Carol Stream, IL 60197-6476 |
| MetLife Insurance | 1-800-680-3354 | 1-800-854-6011 | 1-800-255-0332 | New Business Payments: Dayton Service Center P.O. Box 48020 Dayton, OH 45475-0020 |
| Philadelphia | 1-877-438-7459 | 1-800-765-9749 | 1-877-438-7459 | P.O. Box 70251 Philadelphia, PA 19176 |
| Progressive Commercial Auto | 1-800-444-4487 | 1-800-274-4499 | 1-800-444-4487 | P.O. Box 94739 Cleveland, OH 44101 |
| Progressive Personal Auto | 1-800-444-4487 | 1-800-274-4499 | 1-800-444-4487 | |
| Safeco Personal Insurance | 1-877-566-6001 | 1-866-272-3326 | 1-877-566-6001 | P.O. Box 6476 Carol Stream, IL 60197 |
| The Hartford Insurance Company | 1-866-467-8730 | 1-800-327-3636 | 1-866-467-8730 | P.O. Box 660916 Dallas, TX 75266-0916 |
| Travelers Commercial Lines | 1-800-252-2268 | 1-800-238-6225 | 1-888-661-3938 | P.O. Box 660317 Dallas, TX 75266-0317 |
| Travelers Personal Lines | 1-877-878-2468 | 1-800-252-4633 | 1-877-878-2468 | P.O. Box 660307 Dallas, TX 75266-0307 |
| Zurich North America Small Business | 1-855-866-6879 | 1-800-987-3373 | 1-855-566-6875 | 8712 Innovation Way Chicago, IL 60682-0087 |