To Report a Claim – If you need to file a claim, please contact the insurance carrier directly. Claims agents are available 24 hours a day, 7 days a week to assist you.
To Inquire About Billing – If you have questions about a bill, please contact the insurance carrier directly.
For Endorsements and Other Service Issues – For billing questions, policy endorsements, certificates of insurance, auto ID cards, etc., please contact the carrier’s dedicated service center, where applicable.

Carrier Billing Phone Claims Phone  Service Phone Mailing Address
ACE Insurance Company of North America 1-215-640-1000 1-800-433-0385 1-215-640-1000 Dept CH 14089
Palatine, IL 60055-4089
AIG Excess Casualty 1-866-867-8783 1-866-473-0756 1-866-867-8783
AIG Specialty Work Comp 1-800-645-2259 1-877-802-5462 1-800-645-2259 22427 Network Place
Chicago, IL 60673-1224
CNA 1-877-276-7507 1-877-262-2727 1-877-724-2669 P.O. Box 790094
St. Louis, MO 63179-0094
Chubb Insurance Group (Commercial Lines) 1-800-372-4822 1-800-252-4670 1-800-372-4822 PO BOX 382001
Pittsburgh, PA 15250-8001
Chubb Insurance Group (Personal lines) 1-800-682-4822 1-800-252-4670 1-866-248-2275 PO Box 7247-0180
Philadelphia, PA 19170-0180
Hanover 1-800-922-8247 1-800-628-0250 1-800-308-8743 Attn: Direct Bill
P.O. Box 4031
Woburn, MA 01888-4031
Liberty Agency Underwriters 1-877-566-6001 1-877-566-6001 1-877-566-6001 Attn: Payment Processing Department
Safeco Insurance Companies
PO Box 6476
Carol Stream, IL 60197-6476
MetLife Insurance 1-800-680-3354 1-800-854-6011 1-800-255-0332 New Business Payments:
Dayton Service Center
P.O. Box 48020
Dayton, OH 45475-0020
Philadelphia 1-877-438-7459 1-800-765-9749 1-877-438-7459 P.O. Box 70251
Philadelphia, PA 19176
Progressive Commercial Auto 1-800-444-4487 1-800-274-4499 1-800-444-4487 P.O. Box 94739
Cleveland, OH 44101
Progressive Personal Auto 1-800-444-4487 1-800-274-4499 1-800-444-4487
Safeco Personal Insurance 1-877-566-6001 1-866-272-3326 1-877-566-6001 P.O. Box 6476
Carol Stream, IL 60197
The Hartford Insurance Company 1-866-467-8730 1-800-327-3636 1-866-467-8730 P.O. Box 660916
Dallas, TX 75266-0916
Travelers Commercial Lines 1-800-252-2268 1-800-238-6225 1-888-661-3938 P.O. Box 660317
Dallas, TX 75266-0317
Travelers Personal Lines 1-877-878-2468 1-800-252-4633 1-877-878-2468 P.O. Box 660307
Dallas, TX 75266-0307
Zurich North America Small Business 1-855-866-6879 1-800-987-3373 1-855-566-6875 8712 Innovation Way
Chicago, IL 60682-0087