Skip to content
Client service

Already a client? It’s all in the Client Portal.

Certificates, insurance policy changes, claims, billing and any question about your coverage. Send it through the portal, and a licensed broker takes it from there.

What we can help you with

Everything below starts in the Client Portal.

Certificates of insurance

For landlords, clients, schools and events, including additional insureds and special wording. Same-day available.

Insurance policy changes

Add or remove vehicles, drivers, locations, employees or additional insureds.

Claims

Let us know about a claim, and we’ll help you through it with your insurance carrier.

Billing questions

Premium changes, invoices, payment questions and audits.

Coverage questions

Ask what your insurance policy covers, or request Diana’s attorney review.

New coverage and renewals

Add a new line of coverage or get your renewal reviewed and re-shopped.

One place for all of it.

Log in to the Client Portal for certificates, changes, claims, billing and questions. No portal access yet? Email info@paperlessgroup.com with your first and last name, work email and direct phone number, and we’ll set you up.

Open the Client Portal →

In an emergency, call 911 first. For urgent claims after hours, contact your insurance carrier directly: find your carrier’s claims line.

Office hoursMon–Fri · 10am–6pm
Prefer a form?Contact form
Call us · (877) 239-0067