Whether you are not satisfied with how your policy was rated, claim paid or there were marketing or underwriting issues, and you are lucky resident of the great State of California, consider contacting CDI hotline, which handles the health claims, claims services, and rating and underwriting services. Their number is 800-927-HELP (800-927-4357).
The California Department of Insurance recovered more than $54 million for consumers through consumer complaint investigations and market conduct examinations of insurance companies in 2011. The department’s consumer services and market conduct branch has two divisions. One division focuses on assisting consumers and the other focuses on examinations of insurance companies. The division consists of the field claims bureau and a field rating and underwriting bureau, which perform examinations of insurance company claims, underwriting, rating and marketing practices.