Retailers Must Provide Disabled Access
The Court of Appeal of California has ruled that a retailer must remove architectural barriers that prohibit disabled individuals from accessing merchandise, or must adopt alternative methods for making its merchandise available to disabled individuals by customer service or other means. According to court documents in Californians for Disability Rights v. Mervyn’s LLC, CDR sued Mervyn’s department stores for maintaining narrow pathways between merchandise display racks that block shoppers with wheelchairs and other mobility aids from reaching the merchandise. The trial court found the 15 percent to 20 percent of Mervyn’s merchandise was unacessible, but conclused that the removal of… Read More »Retailers Must Provide Disabled Access