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Moving Scams in Texas

Texas officials say that illegal moving companies are operating statewide, putting consumers at risk for losing their belongings or paying a ransom for getting them back.

To operate legally, a moving company must display a valid TxDMV or United States Department of Transportation (USDOT) license number on the truck.

Movers should never be hired from free Internet advertising sites. In March, the Houston Police Department arrested two men suspected of using hostage tactics in Houston, San Antonio, Dallas and Austin. The pair ran an unlicensed moving operation that promised cheap moves, but held customers’ household goods hostage, demanding hundreds of dollars in additional money before they would unload the truck. If a customer refused to pay, the truck drove off.

In the past police departments felt hamstrung and unable to help victims of moving scams because of the lack of accountability in the law. Unlicensed movers would show a contract riddled with hidden fees but signed by the customer. Under a new state law, unlicensed movers can receive up to a $4,000 fine and a year in jail for operating illegally in the state.

Trevino encouraged police departments throughout the state to use the law, and to also consider using their cyber-crimes units to pro-actively find illegal movers.

TxDMV is working to educate police and sheriff’s departments on the new law, and is stepping up its efforts to inform Texans how to avoid hiring an illegal operator with its “Don’t Make a Move Without Us!” consumer awareness program.

Source: Texas Department of Motor Vehicles