What to do if you see a downed power line

Never, ever touch a downed power line or go near one. Power lines are not insulated like power cords. Always assume the power line is live.

• Don’t touch a fallen power line or anything touching the wire.
• Do not touch anything or anyone in contact with a fallen power line or other equipment.
• Keep children and pets away from fallen electric wires.
• Do not drive over a fallen power line.
• Call 911 immediately to report a fallen power line.

What to do if a power line touches your car

If your vehicle comes in contact with a downed power line

• Stay inside! The safest place is in your car. The ground around your car may be energized.
• Honk the horn, roll down your window and yell for help.
• Warn others to stay away. Anyone who touches the equipment or ground around the vehicle may be injured.
• Use your mobile phone to call 911.
• Fire department, police and PG&E workers will tell you when it is safe to get out of the vehicle.

If there is a fire and you have to exit a vehicle that has come in contact with downed power lines

• Remove loose items of clothing.
• Keep your hands at your sides and jump clear of the vehicle, so you are not touching the car when your feet hit the ground.
• Keep both feet close together and shuffle away from the vehicle without picking up your feet.