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Product Recall

The first step in managing the risk of product recalls is adequate advance planning. No amount of insurance can replace customer confidence lost due to poor planning and/or execution of a crisis and recall strategy.
If the public perceives that your products are unsafe or that you are more concerned with your bottom line than their safety, your business will be lost.
Media in the 21st century has expanded at an incredible pace and now more than ever, bad news travels fast. Managing the message and providing accurate and timely information will greatly enhance the retrieval process. Together with an effective product recall plan, an appropriate crisis management plan should be in place for every company. The crisis management program goes beyond the recall plan and coordinates all activities associated with the crisis. The crisis management plan defines the crisis management team and their respective roles in responding to specific aspects of the crisis.

Industry Links

www.recalls.gov - Source for US Federal Government Recalls

www.fda.gov - US Food & Drug Administration

www.fsis.usda.gov - US Food Safety & Inspection Services

www.cpsc.gov - Consumer Products Safety Commission

www.nhtsa.dot.gov - National Highway Transportation Safety Administratio

www.epa.gov - Environmental Protection Agency